Exclusive FOR TECH Startup CEOs & MDs

SUPERCHARGE YOUR TECH TALENT

Fix retention, handle exits, and scale your infrastructure without full time HR hires.

ACCREDITED EXPERTISE & INDUSTRY PARTNERS:
PROVEN IMPACT

WE TURN CHAOTIC STARTUPS INTO SCALING MACHINES

We took a promising AI/Cloud Consultancy (5x Google Cloud Partner of the Year) from crisis to Private Equity investment in just 12 months.

+52 NPS

CULTURE TURNAROUND

Employee Net Promoter Score rocketed from a toxic -4 to a world-class +52.

6%

ATTRITION SLASHED

We dropped staff turnover from 20% to 6% in one year.

+90%

INTERNAL PROMOTIONS

The best people no longer need to leave to get promoted.

+100%

PE INVESTMENT

The HR infrastructure we built was the final key to securing Private Equity backing.

WHY CHOOSE US?

MAKE BUILDING, SCALING & RETAINING A TOP TEAM EASY

We install the systems you need to scale from 50 to 250 headcount without the wheels falling off.

EXIT UNDER-PERFORMERS WITHOUT THE DRAMA

Let us handle the difficult conversations. We manage the exits of under-performers legally, cleanly, and swiftly. Leaving you to focus on the positive, not the politics.

STOP LOSING YOUR BEST DEVELOPERS

You need the competency frameworks and career pathways that keep your star performers engaged. Let’s make jumping ship to your competitors seem absurd.

CUT RECRUITMENT COSTS & PASS DUE DILIGENCE

Stop paying massive agency fees for every hire. Build internal recruitment strategies that don't break the bank with 100% compliant contracts and policies.

About

TAP INTO OVER TWO DECADES OF HR EXPERIENCE

Hi, I’m Steve Thompson, the man behind Encourager HR. I’m a seasoned HR consultant and fractional HR director with over 20 years of experience.

Prior to Encourager, I served as the Global People Director for a Private Equity-backed AI & Cloud Consultancy.

My approach is built on Commercial Reality, not HR Theory. I know exactly what breaks when a tech company sprints from 50 to 250 headcount and I know how to fix it before it kills your culture.

portrait photo of HR consultant Steve

WHAT PEOPLE SAY ABOUT ENCOURAGER HR

Hear directly from clients about their experience partnering with Encourager HR.

"Steve supported the school with a leadership transition project. He quickly gained an understanding of our current situation and the change we wanted to implement. Through meetings with various staff members, as well as the leadership team, he was able to coach us through the process as well as well helping us to reflect and proceed with confidence. 5 stars!"

Alexis Conway

Headmaster, Kingslea School, Horsham

Google Review

"Steve was instrumental in setting up key HR processes and advising on HR strategy at Datatonic. I'd have no hesitation in recommending Encourager HR for any SME looking for support in their HR/Talent function."

Louis Decuypere

CEO, Datatonic Ltd

Google Review

"We’ve been very pleased with the support provided by Encourager HR. They offered clear, practical advice that helped us strengthen our interview and selection processes. Their availability and willingness to assist was greatly appreciated. It was reassuring to know we could pick up the phone and speak to someone knowledgeable whenever an HR query arose.A dependable and professional service that we would not hesitate to recommend."

MARIANNE FRAMPTON

Operations Director, TriFidus

Google Review

"As a small practice without an in-house HR department, we've relied on external agencies to support our team. Being based in Horsham, we were keen to find someone local with expert knowledge, credible experience, and a personable approach. Steve ticks all those boxes—and more!He is flexible with his time, generous with his advice, and proactive in his approach. Steve is clearly committed not only to providing excellent HR support but also to seeing people thrive and flourish in their workplaces. So far, his services have included reviewing employment contracts, advising on legislative changes, serving as an invaluable sounding board during management transitions, and supporting staff appraisals. Steve’s contribution to my business has gone beyond standard HR consulting—he actively helps shape and bring our company vision to life."

REBECCA ROSE

Director, MCA Consulting Engineers Ltd
Google Review

"Steve significantly streamlined the onboarding process for my consultancy with the company he was affiliated with. Throughout our engagement, he consistently made himself available and maintained a positive demeanor regarding our organization. His professionalism and dedication would make him an invaluable asset to any HR department."

DAVID BADOVINAC

Director, TimeWise Labs

Google Review

"Having worked with Steve for several years, I can confidently say Steve is a truly empathic leader who enables people to achieve their goals and perform at their best. I have seen Steve's unique combination of coaching and active listening skills to empower professionals at different stages of their careers, build consensus and facilitate decision making. This skillset has proven particularly valuable in complex industries such as tech, where unlocking soft skills is too often a barrier."

ALVARO SILVA-SANTISTEBAN

AI Solution Lead, Google

"Steve has a natural coaching style that enables him to get the best out of the people who work with him. He also has a very good sense for what areas people need to work on and an ability to identify and help them use their strengths as well."

Jamie Peacock

Ex-England Rugby League Captain & Leadership Coach

Exclusive FOR TECH Startup CEOs & MDs

ENCOURAGER IS FOR AMBITIOUS TECH LEADERS

Encourager HR is the partner for high-growth founders navigating the "Death Zone" between 50 and 250 headcount.

FOR RAPID SCALERS

The "family vibe" that worked at 15 people is breaking at 50. You need infrastructure to handle the complexity without turning into a bureaucracy.

FOR "PRODUCT" THINKERS

You want a People Director who speaks your language. Usable data and real-world results. Not someone who specialises in HR fluff.

FOR FUTURE EXITS

You are building for a liquidity event. You need to pay down your "Cultural Debt", fix retention, and ensure your compliance is audit-proof.

QUESTIONS? WE HAVE THE ANSWERS

What is the difference between "Fractional" and a standard HR Consultant?

A consultant sits on the outside and gives advice. A Fractional Director sits on the inside and executes. We embed into your leadership team, join your Slack channels, and own the outcome. We don't just hand you a handbook; we build the infrastructure and execute the difficult conversations alongside you.

Why shouldn't I just hire a full-time Head of People?

At 50-100 employees, a strategic People Director costs £100k-£120k+. If you hire cheaper (e.g., an HR Manager for £50k), they lack the experience to handle complex exits, M&A due diligence, or C-Level strategy. With the fractional model, you get the C-Suite expertise for a fraction of the cost, without the bloated overhead.

Do you handle the "ugly" side (Firings & Tribunals)?

Yes. This is often the biggest relief for technical founders. We manage the exits of under-performers legally, cleanly, and swiftly. We handle the difficult conversations, settlement agreements, and risk mitigation so you can focus on the product, not the politics.

Can you help reduce our recruitment "Burn Rate"?

Absolutely. Relying on external agencies for every hire is unsustainable. We build your internal talent acquisition engine, refining your employer brand and setting up direct sourcing channels, to drastically reduce your dependency on expensive recruitment fees.

We are looking to exit/raise investment soon. Is this relevant?

It is critical. Investors scrutinise your "People Stack" during due diligence. We audit your contracts, IP assignments, and compliance to ensure there are no red flags. We have a track record of taking companies through to successful Private Equity investment.

What is the commitment?

We work on a retained basis, typically 2-4 days per month, tailored to your burn rate and needs. It is a flexible, high-impact engagement designed to scale up or down as your business requires.

READY TO SCALE YOUR HR INFRASTRUCTURE?

Fill out the form and book in for your 1-1 call with Steve.